The agreement between you and Train with Swan governing your use of our coaching services.
We are ANWAR CORNELIUS OTHMAN GLENN TR, doing business as trainwithswan.com and ANWAR GLENN ("Company", "we", "us", "our"), registered in California, United States at 5607 Santa Anita Ave, Temple City, CA 91780.
These Legal Terms constitute a legally binding agreement between you and ANWAR CORNELIUS OTHMAN GLENN TR concerning your access to and use of our Services. By accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND MUST DISCONTINUE USE IMMEDIATELY.
Contact us at any time: support@trainwithswan.com
The Services are primarily intended for users who are at least 18 years of age. Users 18 and older may enroll and sign independently.
Clients under the age of 18 may access Services only with documented written consent from a parent or legal guardian. By enrolling a minor, the parent or legal guardian:
Minor liability waivers are subject to California law, which may limit their enforceability. Parental co-signature and assumption of liability represents your strongest available legal protection.
All coaching services are designed, reviewed, and delivered by certified coaching professionals. Our coaches hold certifications through nationally recognized organizations including the National Academy of Sports Medicine (NASM) and Precision Nutrition. All exercise programming and nutrition guidance reflects the professional judgment and expertise of a certified coach, delivered in accordance with our certifying organizations' scope of practice guidelines.
Our nutrition coaching constitutes general wellness and lifestyle guidance only. It does not constitute medical nutrition therapy, clinical dietetic advice, or the practice of medicine. Our coaches are not licensed physicians, registered dietitians (RD), or registered dietitian nutritionists (RDN). Clients with medical conditions, eating disorders, or complex dietary needs should consult a licensed physician or registered dietitian in addition to our coaching services.
Any supplement recommendations are general wellness suggestions only and do not constitute medical advice. Consult a licensed physician before beginning any supplement regimen, especially if taking prescription medications. The Company is not liable for adverse reactions to supplements.
Our coaches may use technology tools, including artificial intelligence platforms, as internal productivity aids — such as aggregating nutritional data, compiling totals, or formatting program documents. This is analogous to using a calculator, spreadsheet, or database tool. All coaching programs, nutrition plans, and recommendations are originated, designed, and reviewed by a certified coach. Artificial intelligence does not independently generate, design, or deliver any coaching advice, program, or nutrition plan. Clients receive the professional judgment of a certified coach, supported by modern tools.
Prior to beginning any coaching program, all clients (or their parent/guardian if a minor) are required to:
Failure to accurately disclose health information voids any liability claim against the Company arising from harm related to an undisclosed condition. The Company relies on client-provided health information to deliver safe programming and cannot be held responsible for outcomes arising from withheld information.
Fitness and nutrition outcomes vary significantly between individuals based on genetics, adherence, lifestyle, sleep, stress, and existing health conditions. The Company makes no warranties, express or implied, that participation in any coaching program will produce specific results, including but not limited to weight loss, muscle gain, performance improvement, or health improvements.
Any testimonials, transformation photos, or client results displayed on our website or social media represent individual experiences and are not typical. They are not a guarantee, warranty, or prediction of what any other client will experience.
We own or license all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics.
All exercise programs, workout plans, nutrition plans, and coaching materials are proprietary and confidential. Clients are granted a personal, non-transferable license for personal use only. Clients may not:
Clients may not audio record, video record, screenshot, or otherwise capture any live coaching session, video call, or proprietary content without prior written consent. This applies to both online and in-person coaching.
By using the Services, you represent and warrant that: (1) you have the legal capacity to agree to these Legal Terms; (2) you are at least 18 years of age, or if under 18, your parent or legal guardian has provided written consent and co-signed this agreement; (3) you will not access the Services through automated or non-human means; (4) you will not use the Services for any illegal or unauthorized purpose; and (5) your use of the Services will not violate any applicable law or regulation.
We accept payment through Stripe. All payments are in US dollars. We may change prices at any time with reasonable notice. The Company is not liable for outages, errors, data breaches, or processing failures caused by Stripe or any other third-party payment platform. All payment disputes related to Stripe-processed transactions are handled through Stripe's dispute resolution process.
Your subscription will continue and automatically renew unless canceled. You consent to recurring charges without requiring prior approval for each charge, until you cancel.
We offer a 7-day free trial on select Services to new users. The account will be charged according to your chosen subscription plan at the end of the free trial.
All subscriptions are managed through Stripe. Cancel via the customer portal. Cancellation takes effect at the end of the current paid billing period.
We may change subscription fees and will communicate price changes in accordance with applicable law with reasonable advance notice.
The Company is not liable for hazards or conditions at third-party training locations that are outside the coach's reasonable control. Clients assume responsibility for awareness of their training environment. The Company is not liable for injury resulting from improper or unauthorized use of equipment.
Personal training may involve physical contact by the coach for spotting, form correction, or safety. By enrolling in in-person training, clients consent to this form of hands-on guidance. Clients may withdraw this consent at any time by notifying their coach.
All payments are due in full in advance. Refunds are governed by our Refund Policy, which is incorporated into these Legal Terms by reference and is the controlling document in the event of any conflict. In summary: Personal Training packages are non-refundable after 14 days from purchase; Coaching Subscriptions are non-refundable after 7 days from the start of each billing period; Blueprint Audit purchases are non-refundable once analysis has begun. All refunds are processed through Stripe.
In consideration of the risk of injury while participating in Online Coaching, Personal Training, and/or Nutrition Coaching (the "Activities"), I hereby, for myself, my heirs, executors, administrators, assigns, or personal representatives, knowingly and voluntarily enter into this waiver and release of liability and hereby waive any and all rights, claims or causes of action arising out of my participation in the Activities, and do hereby release and forever discharge trainwithswan.com and ANWAR CORNELIUS OTHMAN GLENN TR (ACOG TR), their affiliates, managers, members, agents, attorneys, staff, coaches, volunteers, heirs, representatives, predecessors, successors and assigns, from any physical or psychological injury including illness, paralysis, death, damages, economical or emotional loss.
This release expressly includes:
I agree to indemnify and hold harmless trainwithswan.com and ACOG TR against any and all claims, suits or actions for liability, damages, or compensation, including attorney's fees, brought by me or on my behalf.
The Company will not use any client's name, likeness, progress photos, testimonial, or results in any marketing, social media, or promotional content without the client's explicit prior written consent. This consent is entirely optional and is not a condition of receiving Services.
Such consent may be withdrawn at any time in writing. Progress photos and images of minor clients will never be used in any marketing or promotional content under any circumstances, regardless of parental consent.
The Company treats all client health information, personal data, progress data, and coaching communications as confidential. This information will not be shared with third parties except as required by law, as necessary to deliver the Services, or with the client's explicit consent.
Clients acknowledge that coaching programs, nutrition plans, and proprietary methodologies shared with them are confidential and proprietary to the Company and agree not to disclose them to third parties or use them for commercial purposes.
All refunds are governed by our standalone Refund Policy, which is incorporated into these Legal Terms by reference. The Refund Policy is the controlling document in the event of any conflict with these Terms. Please review it carefully before making a purchase.
In summary: the Blueprint Audit is refundable within 48 hours of purchase if analysis has not begun; Personal Training packages are refundable on unused sessions within 14 days of purchase; Coaching Subscriptions are non-refundable after 7 days from the start of each billing period. All refunds are processed through Stripe to the original payment method.
The Company reserves the right to terminate or suspend coaching services at its sole discretion, including for client misconduct, abusive behavior, failure to disclose material health information, non-payment, or any behavior that compromises safety.
In the event of Company-initiated termination without cause, the client will receive a pro-rated refund for unused prepaid sessions or subscription days. In the event of termination for cause, no refund will be issued.
The Company shall not be liable for any failure or delay in performing its obligations arising from causes beyond its reasonable control, including acts of God, natural disasters, pandemic or public health emergency, government action, platform or technology outages, power failures, civil unrest, or illness of coaching staff. In such events, the Company will make reasonable efforts to reschedule affected sessions or provide alternative arrangements.
You agree not to:
Any coaching guidance or advice provided via email, text message, direct message, social media, or any informal communication channel is subject to the same terms, limitations, and disclaimers as formal coaching services. Informal communications do not create a separate coaching agreement or expand the Company's liability beyond what is established in these Terms.
The Services may contain links to third-party websites. We are not responsible for any third-party content accessed through the Services. The Company is not liable for outages, errors, or data breaches caused by third-party platforms including but not limited to Stripe, email providers, or cloud hosting services.
We care about data privacy and security. Please review our Privacy Policy, which is incorporated into these Legal Terms by reference. By using the Services, you agree to be bound by our Privacy Policy.
The parties agree to first attempt to resolve any dispute informally for at least thirty (30) days before initiating mediation or arbitration. Informal negotiations commence upon written notice.
If informal negotiations fail, the parties agree to attempt resolution through non-binding mediation before a mutually agreed mediator in Los Angeles, California, or via video conference. Mediation costs shall be shared equally. Mediation is a prerequisite to binding arbitration except as noted below.
If mediation fails, the dispute will be resolved by binding arbitration under the Commercial Arbitration Rules of the American Arbitration Association (AAA). YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL. Arbitration will take place in Los Angeles, California.
Clients who access the Services from states other than California agree that these Terms are governed by California law and agree to California jurisdiction. Clients residing in states with specific consumer protection laws governing fitness contracts acknowledge that applicable local laws may apply to the extent they supersede these Terms.
All arbitration is limited to disputes between parties individually — no class-action basis. The following disputes are not subject to arbitration: (a) intellectual property rights enforcement; (b) disputes related to theft, piracy, or invasion of privacy; and (c) claims for injunctive relief. No dispute may be commenced more than one (1) year after the cause of action arose.
These Legal Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.
You agree to defend, indemnify, and hold us harmless, including our affiliates and all respective officers, agents, coaches, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees, made by any third party due to or arising out of: (1) your use of the Services; (2) breach of these Legal Terms; (3) any breach of your representations and warranties; (4) your violation of the rights of a third party; (5) any harm arising from undisclosed health conditions, allergies, or physical limitations; or (6) any overt harmful act toward any other user of the Services.
To resolve a complaint or receive further information regarding the Services:
Train with Swan / ACOG TR
5607 Santa Anita Ave, Temple City, CA 91780
California residents may also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834 · (800) 952-5210